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Privacy Policy
Your privacy is important to us both online and in our stores. No personal information is required for you to browse our website. We request your information only when you set up an account or make a purchase at one of our stores. By using our website, you have consented to the practices described in this policy. We reserve the right to update this policy, so please review it regularly. You may sign up for our mailing list, but rest assured that we do not share or sell your information to any third parties for their own direct marketing purposes, and you can always opt out of mailings.
Security
We have taken every measure to ensure that online shopping and payments made on the Copenhagenliving.com website are as secure as possible. We use Secure Socket Layering (SSL), the industry standard encryption technology that ensures safe internet transmission of your personal information. All pages on our website including Check Out, Make a Payment, and My Account have a secure connection. To confirm this, look at the top part of your browser window. If you see a closed lock (depending upon your browser) you can be sure that your information is secure. You can also ensure security by checking the URL line of your browser. When you enter a secure site, the first characters of the site address will change from “http” to “https.” Please contact us if for some reason you do not see these cues.
Personal Information Collected and How We Use That Information
When you open an account online or shop with Copenhagen, we obtain the information needed to service your account or to complete a transaction. This may include your name, address, telephone number, and email address. We retain your purchase history and identifying information so that we may better serve you in the future. To sign up for our mailing list, we request your name and email, and you can choose to provide your phone number and address to also receive physical mailings. When in line with the preferences you have shared with us, we may also provide you with information or advertising relating to our products or services.
Your payment information is sent to our bank or payment processor, and credit card numbers are not kept on file in our system. We protect your personal information using commercially reasonable security standards.
Online Account Information
By registering your account on our website, you will be able to save your Wish List and also be able to log in to your account, check the status of your orders, see your order history, and make payments on your account. Your registered information will be securely stored using commercially reasonable industry standards, and you can add, delete, or change your registered information at any time logging in to your account.
Device Information
When you visit our Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We use the Device Information that we collect to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). We use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
Sharing Personal Information
As described above, we may share your Personal Information with authorized third parties for customer service and/or marketing purposes. Our marketing or advertising partners may receive your information to provide you with targeted advertisements or marketing communications we believe may be of interest or to inform our marketing efforts. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
– Facebook: https://www.facebook.com/settings/?tab=ads
– Google: https://support.google.com/accounts/answer/2662856
– Bing: https://about.ads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Disclosure
The only time we will disclose any of your personal information is if we need to do so in processing your order, providing repair or other after-sale services, or are otherwise required by law to do so.
Opt-Out Procedures
Copenhagen sends occasional email offers through its Copenhagen Living newsletter. Each time you receive an e-mail from us, you will be given the opportunity to “opt-out” or stop receiving them. Simply follow the “unsubscribe” link at the bottom of the email to remove your name from the mailing list, or fill out a Contact Us request here.
Links to Other Sites
From time to time, we like to share information about other websites on our website that we think our customers may be interested in. Copenhagen is not responsible for these sites, so if you choose to click through to these other websites to check out their offerings and services, we suggest that you carefully review their individual Privacy Policies. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms and Conditions.
Children’s Privacy
We are committed to complying with the Children’s Online Privacy Protection Act (COPPA). Our website is not directed to children under the age of 13 and if we receive personal information that we discover was provided by a child under the age of 13, we will promptly destroy such information.
Policy Changes
We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal or regulatory reasons. Our policy was last updated on May 11, 2022.
Questions and Contact Information
If you have any questions or suggestions concerning this Privacy Policy, please send us a message HERE or contact one of our LOCATIONS. We look forward to hearing from you.